Privacy Policy
Last Updated: January 2025
At ainoturexarari, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with our budget education services. We're committed to transparency and complying with Australian privacy laws, including the Privacy Act 1988 and the Australian Privacy Principles.
Information We Collect
When you use our services or visit our website, we collect different types of information. Some you provide directly, and some we gather automatically as you interact with our platform.
Personal Information You Provide
This includes details you share when signing up for our programs, contacting us, or participating in our educational content:
- Your name, email address, and phone number when you inquire about our courses
- Financial information relevant to your learning goals (we never collect actual bank account details)
- Educational background and experience level to tailor our recommendations
- Communication preferences and feedback you share with us
- Any additional information you choose to provide in forms or surveys
Automatically Collected Data
Our website collects technical information to improve your experience and understand how people use our resources:
- IP address and general location data (city and state level, not precise GPS)
- Browser type, device information, and operating system
- Pages you visit on our site and how long you spend on them
- Referral sources that brought you to our website
- Interaction patterns with our educational content
How We Use Your Information
We use the information we collect for specific purposes related to providing and improving our educational services. Here's what that actually looks like in practice:
| Purpose | How It Helps You |
|---|---|
| Course delivery and support | We send you program materials, answer questions, and provide ongoing learning support |
| Personalized recommendations | Based on your experience level, we suggest relevant resources and learning paths |
| Communication about programs | Updates about course schedules, new content, and educational opportunities |
| Website improvement | Understanding usage patterns helps us make our platform more useful and accessible |
| Legal compliance | Meeting our obligations under Australian law and maintaining proper records |
We don't sell your personal information to third parties. That's not how we operate, and it never will be.
Sharing and Disclosure
There are limited situations where we share your information with others. We're careful about who we work with and why.
Service Providers
We work with trusted companies that help us run our business. These might include email service providers, website hosting companies, or payment processors. They only get access to information necessary for their specific role, and they're contractually required to protect your data.
Legal Requirements
Sometimes we're legally obligated to share information. This could happen if we receive a valid subpoena, court order, or other legal demand from Australian authorities. We'll notify you if this occurs unless prohibited by law.
We will never share your information with marketing companies, data brokers, or anyone who wants to sell you unrelated products or services.
Your Privacy Rights
Under Australian privacy law, you have significant control over your personal information. Here's what you can do and how to actually exercise these rights:
Access Your Data
You can request a copy of all personal information we hold about you. We'll provide this within 30 days, free of charge for the first request each year.
Correct Inaccuracies
If any information we have is wrong or outdated, let us know and we'll fix it promptly. You can update most details yourself through your account.
Request Deletion
Ask us to delete your personal information. We'll comply unless we have a legitimate reason to retain it, like completing an enrolled program.
Opt Out of Marketing
Unsubscribe from promotional emails anytime. You'll still receive essential communications about programs you're enrolled in.
Lodge a Complaint
If you're concerned about how we've handled your information, contact us first. You can also reach the Office of the Australian Information Commissioner.
Data Portability
Request your information in a structured, commonly used format that you can transfer to another service provider if you choose.
To exercise any of these rights, email us at info@ainoturexarari.com with "Privacy Request" in the subject line. We'll verify your identity and respond within the timeframes required by law.
Data Security and Storage
We take reasonable steps to protect your information from unauthorized access, loss, or misuse. Our approach combines technical safeguards with organizational policies.
Security Measures
- Encrypted data transmission using industry-standard SSL/TLS protocols
- Secure servers hosted in Australian data centers with physical security controls
- Regular security assessments and updates to address emerging threats
- Access controls limiting who within our organization can view personal information
- Staff training on privacy obligations and data handling procedures
Retention Periods
We keep your information for as long as necessary to provide our services and meet legal obligations. Here's a general breakdown:
- Active student records: Duration of enrollment plus seven years for educational records
- Inquiry information: Two years if you don't enroll in a program
- Marketing communications: Until you unsubscribe, then we keep a suppression record
- Website analytics: Aggregated data retained indefinitely, individual identifiers deleted after 26 months
- Financial records: Seven years as required by Australian tax law
When we no longer need your information, we securely delete or anonymize it so it can't be traced back to you.
Cookies and Tracking
Our website uses cookies and similar technologies. These are small files stored on your device that help the site function properly and provide insights into how people use our platform.
Types of Cookies We Use
Essential cookies keep the website working. They remember your login session and preferences. You can't opt out of these if you want to use our services.
Analytics cookies help us understand traffic patterns and popular content. We use this aggregated information to improve our educational resources. These don't identify you personally.
Most browsers let you control cookie settings. Blocking non-essential cookies won't affect your ability to access our educational content, though some features might work differently.
Children's Privacy
Our services are designed for adults. We don't knowingly collect information from anyone under 18. If you're under 18 and interested in our programs, have a parent or guardian contact us on your behalf.
If we discover we've accidentally collected information from someone under 18, we'll delete it promptly. Parents or guardians who believe we may have such information should contact us immediately.
Changes to This Policy
We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email if you're on our mailing list, and we'll update the "Last Updated" date at the top.
We encourage you to review this policy periodically. Continued use of our services after changes means you accept the updated terms.
International Transfers
Your information is primarily stored on servers located in Australia. However, some of our service providers operate globally, which means your data might be processed in other countries.
When this happens, we ensure these providers offer adequate protection through contractual obligations that meet Australian privacy standards. We remain responsible for your information even when it's processed elsewhere.
Contact Us About Privacy
Questions about this policy or how we handle your information? We're here to help. Reach out through any of these channels:
We aim to respond to all privacy inquiries within five business days. For urgent matters, call us during business hours.